MilkMate.
MilkMate provides out-of-the-box workplace lactation rooms that increase ease and efficiency for working moms. In addition to creating a comfortable lactation space, MilkMate kiosks provide a built-in, high-performing breast pump and pre-assembled, recyclable single-use pump parts. As a result, moms don’t need to haul a pump or assemble or clean pump parts (hallelujah!).
- UX/UI design
- Web and mobile development
- Project management
- Quality assurance
Great products don’t happen by chance.
Create a simple system for tracking kit usage at MilkMate kiosks across the country, with an admin panel for managing and tracking locations and inventory.
An easy scan of a QR code registers kit usage. A web-based admin system gives full visibility into inventory and calculates and displays system KPIs.
The on-time, on-budget launch of an app moms love using and a dashboard that gives MilkMate all the information they need to run and grow their business.
The goal of the MilkMate mobile app is to track pump part (kit) inventory at kiosks, and the goal of the admin system is to facilitate the management of that inventory. We workshopped a number of angles for tracking the kits and landed on a QR code that moms scan to track kits upon use.
We designed a companion mobile app that is as simple as possible with little to no navigation. To that we added a few layers of creative messaging, illustrations and animations that have a fun personality and add a dimension of delight to a process that can be painful at worst, inconvenient at best.
MilkMate provides out-of-the-box workplace lactation rooms that increase ease and efficiency for working moms. In addition to creating a comfortable lactation space, MilkMate kiosks provide a built-in, high-performing breast pump and pre-assembled, recyclable single-use pump parts. As a result, moms don’t need to haul a pump or assemble or clean pump parts (hallelujah!).
As someone who pumped every 2–3 hours for 30–45 minutes every day of my working life for 3 years, I understood immediately the value of MilkMate’s solution. I was intimately familiar with the many minor and major inconveniences of hauling and cleaning a pump and pump parts and safely storing expressed milk — in addition to actually pumping, keeping my milk supply high, and managing working life with a newborn.
MilkMate needed software to track and manage their parts inventory at all of their kiosks in order to be sure that no mom would show up to an empty cabinet. This was a challenge I was eager to help them meet, and over the next year, we had fun designing, building and ultimately launching their apps.
The admin panel gives the MilkMate team the ability to bring new kiosks online and off and generates unique QR codes.
