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case study

That Thing I Told You About.

That Thing I Told You About (TYA) is a WLCM Joy Labs project — meaning we’re creating it for ourselves, for the challenge, and simply because we think it’s a great idea. TYA gives users a place to make and share lists of favorite things, and to discover and receive recommendations from friends and like-minded people.

Joy Labs Social recommendations iOS Android In beta
what we accomplished together
  • Product concept
  • UX/UI design
  • Mobile development
  • Project management
  • Quality assurance
TYA mobile app — intro, profile and feed screens
from vision to reality

Great products don’t happen by chance.

Challenge

A WLCM Joy Labs project, TYA serves as a hub for all those things your friends say you’ve just gotta try, watch, read, or listen to. It lives or dies by the network effect. Only by offering value will it become habitual to use and attract a community.

Solution

Through a simple and easy UX, we intend to create an experience that is so fun, functional and trustworthy that its audience grows itself — so that we don’t need to sell ads, data, or subscriptions to monetize it.

Results

It’s too soon to tell. The TYA app is still in beta, so watch this space! In the meantime, we’d love your input — request an invite.

design

Inspired by the lists we exchanged while expecting children (what you need, what you don’t), TYA also reflects the group texts we rely on for gift ideas, beauty finds, or travel tips — and all the recs we want to save and come back to.

That Thing I Told You About (TYA) is a WLCM Joy Labs project — meaning we’re creating it for ourselves, for the challenge, and simply because we think it’s a great idea.

TYA gives users a place to make and share lists of favorite things and to receive and discover recommendations from friends and people like you. The app was inspired by the lists our friends shared with each other when we were expecting children (what you need, what you don’t, what’s worth the money), the conversations we’re always having on group text when we’re in the market (for a gift, mascara, denim), and all the recs we want to save (travel lists, best podcasts, the necessities we’re always refilling). With matchmaking, we’re supercharging the process by introducing users to friends they haven’t met yet; we want to make great discoveries happen.

With TYA, we’re creating a place to do the things we’re already doing more easily and better — this is, we believe, the best recipe for success in the app world.

TYA design system — SF Pro Text, indigo and peach palette, buttons and icons
brand system
Intro — TYA is for you and your people
01 · intro
Starter kit — you, in six things
02 · starter kit
Profile — your lists, your asks, private follow counts
03 · profile

Building trust through truly relevant recommendations

For TYA to become the go-to app for sharing and discovering what people love, it must excel at showing users content that feels deeply personal and relevant. That means surfacing lists and recommendations not just from close friends, but also from people who share similar tastes, shopping habits, and values. At the same time, it must filter out irrelevant or low-quality content — because one off-base suggestion can break the sense of trust.

Unlike traditional feeds or recommendation engines, TYA isn’t about popularity — it’s about alignment. The better we can understand what makes someone them, the more accurate and useful their discovery experience becomes. Precision and personalization are key to making TYA feel like a curated, intimate space, not just another noisy platform.

First use — are they your people?
04 · first use
Invite friends — add a person or select from contacts
05 · invite friends
Find item or ask people — search, ask your people, save to a list
06 · find item or ask people

A trusted, personal feed people actually want to check

To make TYA a daily habit, we had to build a feed that felt as familiar and valuable as a text from your best friend. That meant showing users trusted recommendations — items shared by real people they know or those who match their tastes through a simple, friendly questionnaire.

From there, every interaction had to feel natural: users can tap into shared items, save favorites to their own lists, and invite their inner circle to join. Whether it’s a mascara your sister swears by or a podcast someone like you loves, TYA needed to feel instantly personal. The real challenge was creating a space where delight comes from relevance, simplicity, and that satisfying feeling of “Yes, this is exactly what I needed.”

Check a feed and add item — post detail, comments, add item form
07 · feed and add item
Waitlist — TYA landing page and join-the-waitlist form
08 · waitlist
project roadmap
Design
Surveys & user feedback
Competitive analysis
Wireframing
Information architecture
User testing
User interface
Development
Technical planning
Frontend development
API integration
CMS setup
QA & bug fixing
Deployment & handoff
Ongoing maintenance
Performance monitoring
Security updates
Support & bug fixes
Regular backups
Feature iterations